Discover why startups and remote companies are hiring Customer Success Managers in Latin America (LATAM). From top-tier talent and cost savings to loyalty and real-time collaboration, learn how LATAM remote hires can transform your business. Start 2025 strong with expert hiring support and build a thriving team in just 30 days!

Account Managers vs. Customer Success: When Should a Startup Hire for Each Role?

We recently collaborated with a newly funded SaaS company to fulfill their critical staffing needs. In this case study, we explore how our tailored approach facilitated the hiring of eight Customer Success Managers (CSMs) across the United States, all remote-based, with salaries ranging from $65,000 to $90,000, and possessing 2-5 years of SaaS experience. As well as why this company, and many founders we’ve worked with, are choosing to hire CSMs in the United States, instead of LATAM or Europe.